ANNAM POLICY

1. CANCELLATION AND REFUND

Annam takes the utmost care to process donations as per the instructions given by our donors, online and offline. However, in case of an unlikely event of an erroneous donation or if the donor would like to cancel his donation, Annam will respond to the donor within 30 working days of receiving a valid request for refund from the donor. The timely refund of the donation will depend upon the type of credit card/banking instrument used during the transaction. The donor will have to send Annam a written request for a refund within 1 days of making the donation to Annam's official address or email annam4it@gmail.com along with payment receipt and person details necessary for initiating refund.

In case a person feels that her debit/credit card or bank account is used to make donation by another person then please raise a request with the organisation within 3 days.

The decision of board of trustees regarding whether to approve or disapprove the refund of donation will be final and binding on the donor.

2. PRIVACY

Your privacy is important to us. Annam strives to ensure your information is secure and handled appropriately and in line with this policy. This privacy policy is intended to let you know how we collect, use, disclose and process your data. This policy covers your use of the Annam website, products, and services as well as our customer service features, including phone calls and chats.

When you use our website, you may provide us with personally identifiable information, or “Personal Information”. “Personal Information” refers to information about you that can be used to contact or identify you, and information on your use and activities on our site. Data collected on the Annam’s site that relates to Personal Information is referred to as “Personal Data” in this policy.

If you have any questions about this policy or any other aspect of Annam’s policies and services, please contact us at annam4it@gmail.com.

A. ACCEPTANCE

The Annam Website is a property owned and operated by Annam. Your access to and use of the Annam Website which includes the web properties https://www.annam.org.in/ is subject to these Terms and Conditions. You will not use the Platform which includes the Website, the Mobile site and the Mobile Application, for any purpose that is unlawful or prohibited by these Terms and Conditions. By using the Website you are fully accepting the terms, conditions and disclaimers contained in this notice. If you do not accept these Terms and Conditions you must immediately stop using any element of the Annam Website.

B. LEGAL ADVICE

The contents of the Annam Website do not constitute advice and should not be relied upon in making or refraining from making, any decision. All material contained on https://www.annam.org.in/ is provided without any or warranty of any kind. You use the material at your own discretion.

C. CHANGE OF USE

i. Annam reserves the right to:

• Change or remove (temporarily or permanently) the Website, Mobile site or the Mobile Application or any part of it without notice and you confirm that Annam shall not be liable to you for any such change or removal and
• Change these Terms and Conditions at any time, and your continued use of the Website following any changes shall be deemed to be your acceptance of such change.

D. COPYRIGHT

ii. Annam reserves the right to:

• All copyright, trademarks and all other intellectual property rights in the Annam Website and its content (including without limitation the Website design, Mobile Site Design, Mobile Application, text, graphics and all software and source codes connected with the Platform) are owned by or licensed to Annam or otherwise used by Annam for the Annam Website as permitted by law.
• In accessing the Website you agree that you will access the content solely for your personal, non-commercial use. None of the content may be downloaded, copied, reproduced, transmitted, stored, sold or distributed without the prior written consent of the copyright holder. This excludes the downloading, copying and/or printing of pages of the Website for personal, non-commercial home use only.

E. LINKS TO AND FROM OTHER WEBSITES

• Throughout the Annam Website you may find links to third party websites. The provision of a link to such a website does not mean that we endorse that website. If you visit any website via a link on this Website you do so at your own risk.
• Any party wishing to link to this Platform is entitled to do so provided that the conditions below are observed:
  • you do not seek to imply that we are endorsing the services or products of another party unless this has been agreed with us in writing;
  • you do not misrepresent your relationship with this website; and
  • the website from which you link to this Platform does not contain offensive or otherwise controversial content or, content that infringes any intellectual property rights or other rights of a third party.
  • By linking to this Platform in breach of our terms, you shall indemnify us for any loss or damage suffered to this Website as a result of such linking.

F. DISCLAIMERS AND LIMITATION OF LIABILITY

• The Platform (which includes the websites and the Mobile Application) is provided on an AS IS and AS AVAILABLE basis without any representation or endorsement made and without warranty of any kind whether express or implied, including but not limited to the implied warranties of satisfactory quality for a particular purpose, noninfringement, compatibility, security and accuracy.
• To the extent permitted by law, Annam will not be liable for any indirect or consequential loss or damage whatever (including without limitation loss of business, opportunity, data, profits) arising out of or in connection with the use of the Annam Website.
• Annam makes no warranty that the functionality of the Annam Website will be uninterrupted or error free, that defects will be corrected or that the Website or the server that makes it available are free of viruses or anything else which may be harmful or destructive.
• Nothing in these Terms and Conditions shall be construed so as to exclude or limit the liability of Annam for death or personal injury as a result of the negligence of Annam or that of its employees or agents.

G. INDEMNITY

You agree to indemnify and hold Annam and its employees and agents harmless from and against all liabilities, legal fees, damages, losses, costs and other expenses in relation to any claims or actions brought against Annam arising out of any breach by you of these Terms and Conditions or other liabilities arising out of your use of the Annam Website.

H. SEVERANCE

If any of these Terms and Conditions should be determined to be invalid, illegal or unenforceable for any reason by any court of competent jurisdiction then such Term or Condition shall be severed and the remaining Terms and Conditions shall survive and remain in full force and effect and continue to be binding and enforceable.

I. WAIVER

If you breach these Conditions of Use and we take no action, we will still be entitled to use our rights and remedies in any other situation where you breach these Conditions of Use.

J. GOVERNING LAW

These Terms and Conditions shall be governed by and construed in accordance with the law of India and subject to the jurisdiction of courts at Mumbai, India.

K. OUR CONTACT DETAILS

ANNAM
Knowledge Center, Street No. 17
MIDC, Andheri (East)
Mumbai – 400 093
Name: Bhakti Teli
Phone: +91 9004359322
Email: annam4all@gmail.com / annam4it@gmail.com

Regd. Office:
Knowledge Centre, Plot No. 58,
Street No. 17, MIDC, Andheri East,
Mumbai – 400 093. INDIA
Tel: +91 (22) 6102 1123 | www.annam.org.in
Charity Commissioner Registration No.: E-32188
12A Registration No. AAFTA1438DE20218 dated 14th October, 2021 u/s 12A(1)(ac)(i) of Income Tax Act 1961
80G Registration No. AAFTA1438DF20166 dated 31st March, 2022 of Income Tax Act 1961